Claims Information

      From years of experience in insurance property claims, we have developed strong working relationships with many of the nation's leading insurance companies. Whether your home was damaged by a storm or fire, our knowledge of the insurance industry

 helps make the process as easy for you as possible. FCS will work with your insurance company to ensure your settlement covers the costs of materials and labor you need to get your home or business repaired and better than ever.

     View the four steps below to the insurance claim process with Frontier Contract Services. We bring industry knowledge and experience to your home's project.  

Step 1: Initial Inspection & Claim Filing

  A FCS representative will perform a complete inspection of your home. If the damage warrants an insurance claim, you will need to file the claim (this is the only part of the process we cannot complete for you). Place a call to your agent or insurance company's claims center and inform them of the damage to your home and the date it happened. This call typically takes only a few minutes. When you receive a claim number from the insurance company, please contact your Frontier representative and provide your claim number and adjuster’s name and phone number. We will then contact the insurance adjuster assigned to your claim and schedule an appointment with the adjuster to meet at your home.  

Step 2: The Insurance Adjustment

  Our Frontier representative will meet the adjuster and answer his or her questions regarding the damage to your property. In addition, your FCS representative will give the adjuster a written estimate for the repairs.  

Step 3: Obtaining and Reviewing the Insurance Estimate

  After the claim is approved, your insurance company will send you a written estimate. This might take as long as two weeks depending on the adjuster and the insurance company. You will also receive the insurance check for the actual cash value of your claim.  Once you receive the insurance estimate, please call your Frontier representative to schedule a time to meet with you. At this appointment your representative will review the insurance estimate and assist you in selecting the new building materials for your home.

Step 4: The Work Is Completed:

  After the material selections have been made, your Frontier representative will hand the job over to our experienced production staff.   If required, our permitting staff will apply for the permit and deliver it to your home. Next, our Production Staff will notify you when the materials will be delivered to your property. The work typically takes place as soon as possible after the materials have been delivered. If there is any change to the schedule, you will be notified immediately.   Once your home is restored, you and your Frontier Contract Services representative will perform a complete inspection of your home and property to ensure the work completed meets our strict standards and most importantly, your satisfaction.   After completion, we will invoice your insurance company directly for the remaining depreciation or balance of the claim.